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Covid-19 updates

COVID-19

This advice will be updated as the need arises
What extraordinary times!

Portland Roads – Sailing the Whitsundays 
Advises all guests to exercise maximum caution during this global story of our lifetime. 

A story that we hope has reached its peak. 

OUR INTERSTATE BORDERS ARE NOW OPEN

GOVERNMENT UPDATE

Travelling to Queensland

Queensland Travel Declaration

To enter Queensland to visit the Ngaro Sea Country of the wonderful Whitsundays, you must complete a declaration to enter the state from anywhere in Australia or New Zealand.

To reduce the risk of COVID-19 in Queensland and to manage any outbreaks, the Queensland Government has put in place declaration requirements for all travel into Queensland from interstate and New Zealand (on quarantine free flights).

Queensland has two types of declarations, a Queensland Travel Declaration and a Queensland Border Declaration Pass.

You must complete the right declaration for your situation before you travel to enter Queensland. If conditions change or you need to update your travel details, you’ll need to complete a new declaration with updated details. Queensland residents must also complete a declaration if they are returning home from interstate or New Zealand. Passes must be completed no earlier than 6 days before entry and no later than 3 days before entry.

STATE BY STATE & NEW ZEALAND UPDATE

QUEENSLAND:  11 LGA areas of South East Queensland are in lockdown until (free travel is permitted) Wednesday morning 4th August 2021. Until this time, guests from these LGA’s cannot travel to the Whitsundays.

NSW The Delta variant is running rampant and the winner is no longer Sydney – NSW residents are not permitted to travel to the Whitsundays until 14 days after the hotspots declaration (red-zones) have been lifted. At this time, this date is 14th September 2021 

VIC With hotspots lifted, the current date that Victorian guests can enter Queensland is 13th August 2021, however pending lockdown is imminent with the Delta variant again active in the community.

SA With hotspots lifted, the current date that Victorian guests can enter Queensland is 13th August 2021

Tas, WA, ACT & NT There are currently no restrictions of travel that we have been made aware of – Check your state based Covid government websites before travel.

New Zealand – The travel bubble with New Zealand has temporarily been suspended at this time, with no travel to Australia permitted for recreation.

Flights in and out of the Whitsundays Coast Airport (Proserpine – PPP) are at normal levels.


RESCHEDULING 
PERMITTED 
All guests of Portland Roads – Sailing the Whitsundays, regardless of the original terms of purchase, are now permitted to reschedule their holiday away from any government prescribed domestic travel shut down period. In other words, if the borders are closed or reclosed at the time of your confirmed charter, you are permitted to change your booking to another date.

Regardless of the original terms and conditions, (at the time of purchase), there will be NO Fees or Charges to make such changes to your holiday.

If you have paid our normal charter pricing for your holiday (our normal website RRP), and if the borders are closed at the time of your booking – You have the choice of rescheduling or a refund.  This refund is available to you in full.  

NOTE: If you have purchased your charter through a third party discount booking agency (such as Luxury Escapes, Travel Zoo, Whitsundays Yacht Charters, Bookings.com, Trivago etc) or directly through us at discounted pricing, then you are only permitted to reschedule your holiday charter (and only if borders are closed during the dates of your holiday charter) 

To make changes, please contact your booking agent, or the team here at Portland Roads – Sailing the Whitsundays on 1300 991 474 or via email at sailing@portlandroadswhitsundays.com.au

 

COVID-SAFE

We have an active COVID-SAFE Plan in place
Our business is COVID-Clean certified!

All of our team; From our extraordinary turn-around teams to our briefers – Have downloaded the COVID-SAFE App and have sat the TAFE course in line with our COVID-SAFE Plan. Our cleaning regime has changed inline with regulations and much red-tape has been added to the process. To give our teams adequate time to fulfil the health guidelines, our Late Finish Option has been removed from your chartering options. 

We are blessed with the fact that the Great Barrier Reef, the Whitsundays, Proserpine and Airlie Beach have not been affected by the pandemic.

In line with the Australian Department of Health Guidelines 
Our vessels have always been cleaned and disinfected during strict turn-arounds. Our turn-arounds have always exceeded even the new strict COVID-SAFE practices being enforced.  We also supply each vessel with hand sanitiser / disinfectant in the galley and at the helm. We also provide appropriate cleaning solutions for all high touch surface areas. Standard personal hand cleaning units have also been installed in the galley (kitchen) and in each head (bathroom). Our vessels are surveyed to a maximum of 8 guests in 4 private cabins / bunk rooms – Social distancing at meal times can be considered on a case by case basis.


We urge anyone with FLU or COLD like symptoms (or simply a cough) to self-isolate and get tested for the health and well being of not only yourself, but of others around you. Our staff will not present at work if showing any signs, or a raised body temperature.

If you present at Portland Roads – Sailing the Whitsundays with symptoms, you will be asked to self isolate and we will not allow you to board our beautiful vessels. 


During this enforced global shut down, our team at Portland Roads – Sailing the Whitsundays have continued to support local Reef Restoration projects; and have continued to support the magnificent Master Reef Guide program, and all opportunities to work with the team at the Proserpine Indigenous Reference Group and our local Black Coffee movement:

We have missed you all.
It is great to have our guests back in Ngrao Sea Country
and throughout the Ngaro Islands of the Whitsundays.
Our Great Barrier Reef Marine Park home.

We do more than just charter the Whitsundays' best boats !